Every great partnership begins with trust, clear expectations, and open communication.
Below you'll find the practical details about how Your Third Arm works—from scheduling and travel to cancellations and payments.
If you don't see the answer you're looking for, just reach out.
We're always happy to chat.
Starting is easy.....
We begin with a relaxed conversation over a cup of tea (or coffee!). It's a chance to get to know one another, talk about your needs, answer questions, and decide together what kind of support would be most helpful.
As your "Third Arm", I often see the inner workings of your home or business.
Discretion: Anything discussed during a Kitchen Table Consultation or seen while performing duties remains strictly confidential.
Security: If I am entrusted with house keys, gate codes, or login credentials, they are stored using high-level digital encryption or physical lock-and-key security.
Life doesn't always go according to plan—and that's okay.
Appointments can be scheduled to fit your routine, whether you need ongoing support or occasional assistance. If something comes up and you need to cancel or reschedule, we simply ask for as much notice as possible—ideally 24 hours—so we can adjust our schedule and offer that time to someone else who may be waiting.
We understand that unexpected situations happen, and we'll always do our best to be flexible when life throws a curveball.
Our goal is simple: to make receiving support easy, reliable, and stress-free from the very beginning.
Because the last thing you should have to worry about is scheduling.
I collect only the information necessary to provide you with exceptional service. This typically includes:
Contact Details: Your name, phone number, and email so we can coordinate your supports.
Service Logistics: Your physical address for deliveries or home-based tasks.
Payment Information: Handled through secure, encrypted third-party processors. I do not "store" your credit card numbers or banking information.
The Golden Rule: I will never sell, rent, or trade your personal information to third parties. Your data stays within my office.
